Shipping policy

SHIPPING POLICY

Thank you for shopping with Distinguished Gentleman Foods. We carefully pack every order to help ensure your sauces arrive safely and in excellent condition.

ORDER PROCESSING
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information.

SHIPPING WITHIN THE UNITED STATES
We currently ship within the United States using USPS, UPS, and FedEx. Available shipping methods and rates are calculated at checkout based on the delivery address, package weight, dimensions, and selected carrier service.

FREE SHIPPING
We offer free standard shipping on U.S. orders of $50 or more.

DELIVERY TIMES
Estimated delivery dates shown at checkout are provided by the shipping carrier and are estimates only. Delivery times may be affected by weather, holidays, carrier delays, or other circumstances outside our control.

DAMAGED OR LEAKING ORDERS
We take special care when packaging our products. If your order arrives damaged, broken, or leaking, please contact us as soon as possible at monika@distinguishedgentlemanfoods.com. Please include your order number and photographs of the damaged product and packaging so we can assist you.

INCORRECT OR MISSING ITEMS
If you receive an incorrect item or something is missing from your order, please contact us at monika@distinguishedgentlemanfoods.com, and we will work to correct the issue.

INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change or redirect the shipment.

QUESTIONS
For questions regarding shipping or an existing order, please contact:

Distinguished Gentleman Foods LLC
Naples, Florida
monika@distinguishedgentlemanfoods.com