Refund policy

Return & Refund Policy

Because our sauces are food products, we are unable to accept returns or exchanges.

We want you to be completely satisfied with your order. If your order arrives damaged, leaking, defective, or if you receive the wrong item, please contact us as soon as possible after delivery at Monika@distinguishedgentlemanfoods.com.

Please include your order number, a description of the issue, and photographs of the product and packaging when applicable. Once reviewed, we will work with you to provide an appropriate replacement or refund.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible. We will do our best to accommodate your request; however, once an order has been processed or shipped, it cannot be canceled or changed.

Refunds

Approved refunds will be issued to the original payment method. Please allow your bank or credit card company additional time to process and post the refund.

For questions regarding an order, please contact:

Distinguished Gentleman Foods LLC
Monika@distinguishedgentlemanfoods.com